Making finance
simple

How we're different

The Finance Hub is a new way of getting your money sorted.
Everything you need to help you achieve your business or personal goals under one roof.
All delivered by friendly experts who talk straight (no jargon) in our beautiful offices in the 1887 Building on The Pantiles in the heart of Tunbridge Wells.

So pop in and have a coffee, and let's talk!

Let's talk!

Book an initial chat
with one of our
friendly experts.

Let's talk
finance

Our financial experts are
here to help you
achieve your goals

Our
support team

The friendly faces who
keep us all smiling.

Our
community

How we support our
fantastic town of
Tunbridge Wells

Our friendly experts

The Finance Hub is a collective of independent, expert financial services advisers all committed to providing honest, intelligent, accessible advice, backed with excellent customer service. We work together to provide holistic business and personal financial services – so you can access all the expertise you need just by popping into our fabulous offices on The Pantiles, in the heart of Tunbridge Wells.

Gillian Palmer

Managing Director of Lending Made Simple and founder of The Finance Hub
Business loans and cashflow

What makes Gillian so great at finding finance and cashflow facilities to help her business loan customers is that she’s been on the front line.

Having started, grown and sold successful businesses herself, Gillian understands the flexible, nimble, affordable solutions, support and expertise that business owners and entrepreneurs need to fulfil their visions.

But she’s also honest to the tips of her stilettoes – if she doesn’t think a business loan is the right thing for your business circumstances, she’ll explain why, and help you find a solution that better matches your business needs.

When Gillian’s not helping her commercial customers grow their businesses, you’re likely to spot her in her trademark red, catching up with friends and business associates and making new friends wherever she goes. Is there anyone in the Tunbridge Wells business community Gillian doesn’t know?!

Alternatively, you might find her at the gym (faves = yoga, Pilates, core exercises and chilling out in the spa), walking in the countryside, exploring the coast or touring greenhouses at Kew Gardens and Wisley with her son Harvey, a horticulturist specialising in architectural and tropical plants.

Oliver Burt

Acer Insurance
Commercial and domestic insurance

Oliver’s aim is to protect his customers from the unexpected. With more than 25 years’ experience in both commercial and personal insurance, the Acer Insurance team specialise in finding policies to match individual circumstances.

Yes, they can cover all your basic insurance, but they really like the off-beat and individual so they can get their teeth into sourcing policies to meet the most bespoke requirements. Complex commercial operations, vintage cars, valuable artwork, heirloom jewels, off-piste activities, unusual hobbies – Oliver and the team can cover them all.

When he’s not resolving challenging insurance requests, Oliver likes spending time with and caring for his family, socialising with friends and flexing his green fingers in the garden and at his vegetable allotment.

Katie Keith

Currency UK
Foreign Exchange

Qualifications: Dip Financial Services, Dip Frontline Management. Currently studying: Msc in Executive Coaching & Behavioural change with Henley Business School.

Katie’s interest in international matters, with a particular focus on managing currency risk and exposure, has its origins in her dual British/Australian citizenship.

Originally from a small colonial town on the outskirts of Sydney, Australia, she is a thought leader with 20 years’ experience in financial services. Katie has extensive experience in helping individuals and businesses reach their financial goals, with her zest for building relationships underpinning her passion for service delivery. Katie also leads across multiple business communities as the Executive Director for Global Chamber of Commerce UK.

Katie welcomes the opportunity to speak with all Finance Hub members, and looks forward to working with the team to deliver nothing but exceptional service.

Sarah Collins

The Rift Group
R&D Tax Credits

Sarah is the guardian angel of R&D for her customers, understanding their business goals and needs, helping discover in which areas they qualify for a claim, and presenting the information in a clear and concise application. She currently specialises in the Construction sector, but also has a strong background in project management and is a qualified Prince2 practitioner. This gives Sarah a real depth when it comes to knowing what can be achieved – or become a challenge – across a wide variety of industry activities.

In her spare time, Sarah loves to spend time with her family and is eagle-eyed when it comes to making sure her daughter is wearing age-appropriate outfits, and her son is drinking enough water between rounds of online gaming!

Martin Carr

White Deer wills
Will writing and estate planning

Martin is always looking to bring simple solutions to complex, financial problems. With over 40 years of experience across banking and financial services, he turned his talents to will writing and estate planning as one half of the family-run White Deer Wills.

Since then, he has helped to make will planning simple for his customers, using modern, digital processes that streamline the stress for their most important life decisions.

Martin is a fully qualified member of the Society of Will Writers and can often be found spending time with his family — when he’s not out on the badminton court!

Daniel Carr

White Deer Wills
Will writing and estate planning

Daniel is committed to giving his customers real value and confidence when it comes to the future of their estates.

A fully qualified will writer and member of the Society of Will Writers, his experience as a financial protection specialist revealed a need for clear, constructive wills and estate planning advice, built on genuine relationships and a proper understanding of his customers’ needs.

Daniel is a Co-Director of White Deer Wills alongside father, Martin, and is always looking for new areas to explore along the South East coastline.

Astra Birch

Astra Birch

SN Financial Services Ltd
Equity Release

Astra is a specialist in later life lending, passionate about bringing Equity Release into the mainstream with an open, honest and educational approach.

With Cert CII (MP & ER) qualifications and a close working relationship with experienced financial advisers, she is best placed to provide advice to those looking to access cash from their home later in life. Equity Release can offer life changing solutions to many couples and individuals, but it’s not right for everyone, which is why she spends time with each client to ensure the product is suitable for them and their family.

When she’s not in the office, Astra enjoys spending time tending to her vegetable patch joined by her cat Bonsai or working out at the gym with her husband.

Lelan Spence

Lelan Spence

SN Financial Services Ltd
Pensions & Investments

Lelan made the move into Financial Planning after gaining a master’s degree in Physics and Theoretical Physics in 2018 at the University of Nottingham.

 Specialising in Wealth Management, Lelan is passionate about improving people’s financial literacy and believes each and every person should be able to access good quality financial advice.

Whether it be Investing, Pre- or Post-Retirement Planning, or later life Estate Planning, Lelan can offer a full review of your financial situation and determine the most suitable, tax-efficient strategy to achieve your financial and life goals.

 In his spare time, Lelan loves to spend time with friends and family, is an avid moviegoer, and is always on the hunt for new and delicious food from local restaurants and eateries with his partner.

David Farmer

David Farmer

Lime Consultancy
Commercial Mortgages, Property Development and Business Finance

David has been running the award-winning Lime Consultancy since 2012, providing commercial mortgages, property development and business finance.

Former bank, now repented. David shares the secrets of raising finance that nobody ever tells you.

David is a curry-loving, football-watching finance expert who is also a human being who loves nothing more than walking his dog when he is not working.

Lime Consultancy is a Commercial Mortgage, property development, and business lending specialist, an award-winning business that is committed to doing things ethically and morally right!

Nathan Blackmore

Nathan Blackmore

WAY Trustees Limited
Intergenerational Tax Planning

Nathan has worked in Financial Services since 2006, specialising in intergenerational tax planning, helping wealthy individuals to pass on their estates in a flexible manner. Having been a Financial Adviser himself, he now supports other Advisers, Solicitors and Accountants with their clients’ estate planning needs.

WAY Trustees Ltd offer a range of innovative flexible trusts using long-established principles, to remove assets from the estates of individuals, whilst allowing them to retain the ability to access capital themselves or for their beneficiaries, should their circumstances change.

Nathan splits his time between the Finance Hub and his head office in Dorset and at weekends, is kept busy by his 2 children and 2 dogs.

Hannah Lyon-Wall

Hannah Lyon-Wall

FinCred
Credit Insurance & Surety Bonds

Hannah heads up FinCred IS, a leading specialist trade credit insurance and surety bond broker, with clients across a diverse range of industries spanning the globe, and long-standing relationships with the UK’s top insurance providers.

 

Trade credit insurance and surety bonds both offer protection for businesses, depending on the nature of your business and customer relationships. If your company operates on credit terms or you’re worried about customers not paying you, then credit insurance can provide a solution. Or if your business operates in an industry where you must complete a contractual project, such as construction, then you may need assistance with surety bond requirements.

 

Hannah and her skilled team of experts can help navigate you through the geography of the credit insurance and surety market, providing you with the security you need to discover new and prosperous horizons. 

 

Outside the world of insurance, Hannah surrounds herself with family and friends, enjoying live music, travel and the many outdoor pursuits her coastal hometown offers.

Our amazing support team

Charlotte Boland
Charlotte Boland
Customer experience

Charlotte is the first friendly face you’ll see when you walk through the door and our key player in customer experience! Charlotte is a highly motivated and detail-orientated individual who is well-suited to customer service roles. She has a natural problem solving capability and always goes above and beyond to give the best possible service to our clients.

Charlotte keeps things running like clockwork, managing your needs and making sure the right people are always available for your queries.

In her spare time, Charlotte loves the theatre and spending time outdoors exploring her surroundings with her husband and children.

Our community

As Tunbridge Wells financial professionals, we’re all committed to giving back to our local community to help make it an even better place to live, work, learn and play.

West Kent Mind

West Kent Mind, our nominated charity, supports anyone with a mental health problem in the Tunbridge Wells, Tonbridge & Malling and Sevenoaks districts of West Kent. The pandemic has shone a spotlight on mental health – and created pressures – like never before. We are delighted to help West Kent Mind in their fantastic work supporting our Tunbridge Wells community to Live Well, Stay Well and Thrive.