How The Finance Hub Use Personal Information We Collect About You
- Data controller
- Lawful basis for processing
- Individual rights
- Data collected when you contact us
- Retained Information
- Data collected by third parties on our behalf
- Google Analytics
- Other data collected by third parties
- Mapbox maps
The data controller responsible for this website is The Pantiles Finance Hub Ltd, Trading as The Finance Hub, who can be contacted at Unit B The Potteries, Linden Park Road, Tunbridge Wells, Kent, TN2 5FQ.
Lawful basis for processing
Data collected when you contact us
You can delete a comment by contacting us with your request.
Lawful basis for processing: Consent given by data subject
Why? You have given your consent by checking the box on the ‘Book Now’, ‘Visitor Sign In’ or other forms initiating from The Finance Hub.
What data do we collect?
Our Company collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
- Register online or other communication methods for our services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
Our Company collects your data so that we can:
- Process your application and manage your request.
- Email you with special offers on other products and services we think you might like.
In order for The Finance Hub to find the best funding option we may at times share your information with other organisations such as, brokers, lenders, funders and credit reference agencies.
When Our Company processes your data, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we use your information?
Make lender decisions;
Credit reference checks.
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer Sophie Mower who will investigate the matter.
Where relevant, you have the right to withdraw consent and object at any time and this means that we cannot process your data provided without your consent.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at email@example.com.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
You can find more information about your rights on the Information Commissioners website. https://ico.org.uk/
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
Our Data Protection Officer is Sophie Mower and you can contact her at firstname.lastname@example.org.
Data collected by third parties on our behalf
Busywebs - Heart Internet
Our website is hosted by Heart Internet Limited and maintained by Busywebs.
Heart Internet servers logs all requests in order to determine the causes of reported faults and to detect and block suspicious traffic. The log records the time of the request, your IP address, the requested resource, the referring site (if specified by your browser), and your browser’s user agent string (which will usually include the name and version of your browser and operating system). Log files are deleted after ninety days.
Lawful basis for processing: Compliance with a legal obligation
Why? To comply with the GDPR obligation to implement appropriate technical measures to protect data
Lawful basis for processing: Pursuance of our legitimate interests
Why? To allow us to analyse how visitors interaction with our site to improve our site and our services